Charles McEvoy
15:44 16 Jun 18
Attentive and expert, enthusiastic about the pianos and really keen to make sure that we understood what we were buying and would be happy with it
Stuart Cotton
21:04 05 Jan 18
Technical expertise, passion for the piano and outstanding customer service - we have enjoyed these in equal excellent measure in our purchase of a “new” 1919 grand piano from Roberts Pianos. Marcus Roberts helped us to find a wonderful piano perfect for us now and that will last us generations; he guided us on the priorities for its restoration, whilst fitting within our budget; we are delighted with the result. We have had the piano for a month now - delivery and aftercare have been faultless too. Thank you for helping us find our piano.read more
Paul Hart
10:42 12 Apr 18
Imagine playing grand pianos by Bechstein (x2), Bluthner (x2), Bosendorfer (x2), Lipp, Ibach and Steinway all in a Saturday afternoon - well you can with the excellent selection at with either the retail shop or workshop. Bechstien Model IIII & 8 and Grotrian -Steinweg uprights tried too - which was the reason for our visit!read more
Cheng-Chwee KUIK
22:21 25 Jul 13
We moved to Oxford last August for a one-year assignment. As we have two young children who play piano, one of the first things we did after settling in was to look for a shop with piano rental service. A friend who has lived in Headington for years recommended Roberts Pianos at St Clements Street. We were greeted by friendly staff the second we walked in. Marcus Roberts’ son Evan professionally guided us to try many different pianos in the showrooms and workshops. Throughout the process he and his co-workers were very helpful, courteous, patient, and knowledgeable. Evan later introduced us to Marcus, who showed our children around and encouraged them to try out different models. We eventually settled on a Welmar Fine English upright piano, which has an elegant look and beautiful sound. We rented it for 11 months. Marcus was very kind to offer that if we need to use the piano for additional weeks beyond the rental period, he is “absolutely fine”! The delivery team was polite and efficient. Our children have thoroughly enjoyed playing the piano over the past 11 months. Looking back, we are very happy with our decision of choosing Roberts Pianos. We would recommend them to anyone looking for a great piano and great service.read more
David Berdinner
23:03 17 Jan 14
As a pianist and teacher I was looking in 2005 for a concert instrument to be housed in our local church, for recitals. Marcus Roberts very helpfully found a Yamaha C5 Grand and more recently, in 2014, when I needed to update my (smaller) teaching piano, I went back to Roberts Pianos and Marcus recommended a Kawai 4'11'' grand which, like the Yamaha, is proving to be a beautifully-toned and balanced instrument. I have been delighted with the helpfulness of all the staff, including the efficiency of the removal operation. read more
Adriana Ahuban
12:04 30 Sep 18
If pianos is what you look for, this is the right place. Very helpful and amicable staff!
Kornel Negro
18:13 05 Dec 18
I had been looking for a piano for some time when I found one of Markus' videos on the web. I was so much convinced by his professionalism that I went on their website to find one of the pianos he introduced in one of his videos and after one week I'm sitting here listening to my daughter playing the piano. They are such a nice, helpful and professional team that I can really recommend them to anyone who seriously wants to buy a quality piano. I thank them for this wonderful buying experience.read more
Matthew Benham
15:25 12 Jan 19
Purchased a Hidrau Geneva Stool Duet stool from Roberts Pianos instead of a cheaper stool from the store I was purchasing our piano from as the stool seemed to be of much better build quality at Roberts. The stool was a surprise Christmas present for my partner, she absolutely loved it. I had good customer service from David and Rodrigoread more